Full-Time Receptionist, Ormond Quay

About the role

The successful candidate will play an important role in the day-to-day running of the office, providing a welcoming and professional first point of contact for clients and visitors while supporting our solicitors and legal team with a range of administrative duties.

This is a full-time position, with days and hours to be agreed.

Key responsibilities

Reception & Client Services

• Managing a busy front-of-house reception, welcoming clients and visitors in a professional, courteous and confidential manner
• Answering and directing a high volume of incoming telephone calls and enquiries, ensuring messages are accurately recorded and passed to the appropriate solicitor or team member
• Scheduling and coordinating client appointments, meetings and consultations, ensuring the reception area and meeting rooms are organised and prepared

Office & Administrative Support

• Managing incoming and outgoing post, emails and legal documentation, ensuring correspondence is distributed promptly and confidentially
• Working closely with solicitors and administrative staff to ensure the smooth day-to-day operation of the office
• Prioritising and managing a busy workload while responding efficiently to urgent requests and changing priorities

Key requirements

• Experience managing a busy front-of-house reception within a fast-paced legal practice
• Experience handling a high volume of telephone calls, enquiries and client appointments
• A high level of confidentiality and professionalism when dealing with sensitive client and legal information
• The ability to prioritise and manage a busy workload and respond efficiently to changing priorities
• Excellent attention to detail, organisation and communication skills
• A professional and welcoming approach to client service

What we offer